Introduction

FogCannon (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information when you visit https://fogcannon.co.uk/ (“Site”) or purchase products from our webshop.

 

Personal data we collect

We may collect:

• Device & usage data (IP address, browser type, cookies, interaction data) via automatic tracking tools
• Contact & account information (e.g., name, email, phone, shipping/billing address) when you register, order, or contact us
• Payment information, processed securely by third-party gateways

 

How we use your data

We process your data to:

• Prevent fraud and secure our platform
• Fulfil orders and process payments
• Provide customer service and support
• Send order updates and relevant communications (with opt‑out available)
• Improve our site and offerings via analytics and troubleshooting

 

Lawful basis

Under GDPR (EEA customers), we rely on:

• Consent, such as for marketing communications (you may withdraw anytime)
• Contract performance (e.g., order fulfilment)
• Legitimate interests (site improvement, fraud detection)

 

Cookies & tracking

We use cookies and tracking tools like Google Analytics to enhance your browsing experience and to analyze site performance. You can manage or disable cookies via your browser settings.

 

Data sharing

We do not sell your personal data. We share it only with:

• Legal authorities if required by law
• Payment and shipping providers to deliver your orders
• Third-party analytics/support tools under confidentiality constraints

 

International transfers

Your data may be transferred to third parties located outside the UK or EEA. We ensure all transfers comply with applicable data protection laws, using Standard Contractual Clauses or similar safeguards.

 

Data retention

We retain your personal data as long as needed to:

• Manage disputes, claims, or ongoing business operations
• Process your orders and deliver our services
• Comply with legal obligations

 

Your rights

Depending on your jurisdiction (e.g., UK/EEA), you have the right to:

• Lodge a complaint with your local data protection authority
  Contact us at info@fogcannon.co.uk to exercise any of these rights.
• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent or unsubscribe from marketing

 

Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure web hosting and access control
• HTTPS encryption
• Limited access to personal data within our team

Despite this, no system is perfectly secure, and we strive to continually enhance our security stance.

 

Changes to this policy

We may update this policy occasionally. The revised version will be posted here with a new “Last updated” date. We encourage you to review it periodically.

 

Contact us

If you have questions or wish to exercise your rights, please contact:
Email: info@fogcannon.co.uk